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General terms and conditions of sale

These General Terms and Conditions of Sale (hereinafter: GTC) govern the rights and obligations of the parties in connection with online sales proposed by Lavaux Patrimoine mondial, a Swiss non-profit association based in Grandvaux.



The prices in this catalogue are indicated in Swiss francs, net amounts, guaranteed. The association is exempt from VAT. Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. Not covered: damage due to poor maintenance, failure to follow the instructions for use, or normal wear and tear.



Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to YOUR COMPANY. In case of unavailability of a product, we will inform you as soon as possible.


Methods of payment

Payment methods: cash payment when visiting the offices of Lavaux patrimoine mondial association


Return or exchange of goods

No returns or exchanges.


Legal warranty

Check the condition of the delivered goods without delay to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to inform us of any defect or anomaly affecting the goods delivered so that we can remedy it.

Data protection and privacy

All personal data will be treated as confidential. The information necessary for the management of the order will be processed electronically and may be communicated to associated companies as part of the management of the order.


Applicable law and place of jurisdiction

The applicable law is Swiss law, and any dispute will be handled by the Lausanne District Court.

©David Bochud Photographies /

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